This Service Policy applies to product browsing, order placement, payment, and related support activities conducted through this website.
The policy outlines the rules and boundaries of service and is suitable for online transactions in Australia and other regions where services are available.
Certain features may require an active account.
Account information is used to support order processing, communication, and record inquiries, and should be accurate and valid.
Actions performed through the account will serve as an important reference for service and transaction handling.
Product information displayed on the website is based on accurate and valid data, intended to help users understand product features and intended use.
Inventory status is updated according to system records to reflect current availability.
Displayed prices are comprehensive and include applicable duties, value-added tax (e.g., GST), and other legally required charges, unless explicitly stated otherwise.
Before submitting an order, an order summary will be provided, including product details, quantities, and cost structure for confirmation.
Available payment methods and settlement currency are as shown on the checkout page.
For information regarding payment procedures, security, and related rules, please refer to the Payment Terms page.
Delivery services cover the regions indicated on the website.
Shipping fees are calculated based on order details and delivery address and are displayed during checkout.
Cut-off times, dispatch arrangements, and delivery timeframes are provided for reference only; actual execution depends on logistics operations.
For full shipping details, please refer to the Shipping Policy page.
Orders may be eligible for cancellation within specific fulfilment stages through designated channels.
Orders beyond these stages will be evaluated based on their actual fulfilment progress.
Cancellation requests must include sufficient order identification information. Eligible requests will proceed to the corresponding handling process.
For detailed rules, please refer to the Order Cancellation Policy page.
Within the specified timeframe, return or exchange requests may be submitted if product condition meets the applicable requirements.
The process typically involves information submission, condition verification, and subsequent arrangements.
Whether fees apply and how they are allocated will depend on product condition and specific circumstances.
For complete instructions, please refer to the Returns & Exchanges Policy page.
Refunds are generally processed via the original payment method.
The stated timeframe for refunds is indicative; actual progress may be affected by the processing speed of the payment system.
For more information on refunds, please see the Refund Policy page.
This Service Policy is governed by Australian laws and regulations and, where applicable, complies with GDPR and other data protection requirements.
If the policy content changes due to legal or platform rules, updates will be communicated accordingly.
Processing of personal information is limited to transaction fulfilment, service support, and legal compliance purposes.
Principles, usage scope, and user rights are detailed in the Privacy & Data Protection Policy.
All text, images, logos, layouts, and other content on the website are protected under applicable intellectual property laws.
Unauthorized use or distribution in any form is prohibited.
Information and services provided by the website are intended to support normal transactions and use.
To the extent permitted by law, no additional liability is assumed for differences arising from external factors or uncontrollable circumstances.
This Service Policy may be updated due to legal requirements, platform rules, or operational needs.
Updated content takes effect upon publication on the website. Regular review is recommended to stay informed of the latest version.
If you have any questions regarding this Service Policy or related rules, please contact us via the official channels provided on the website.
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